"Low Cost"
- Full services.
- All sizes Marathon Plus, Tannus... tyres.
- Punchers.
- Ajustaments guias brakes.
- Straight wheels.
- Replace bearing cages.
- Brake pads.
- All Cable
opening times
tuesday to saturday
8Am to 6Pm
sunday 10Am to 3Pm
Very bad customer service...the guy alexis doesn’t even understand whats going on with the bikes and he is not professional at all....the product that he use they arr bad quality and e always try to steal money from customers!!! ������������
ResponderEliminarI agree 100%!!
EliminarMy recent experience with Alexis Bike Repairs in Chapel Market, Islington, was significantly below expectation. The service I received was unprofessional and ultimately unsatisfactory.
Initially, I was provided with a verbal quote for repairs. However, upon completion, the final charge presented was considerably higher, with no clear justification for the discrepancy. The pricing structure appeared arbitrary and lacked transparency. Specifically, I was charged £45 for an electrical check and £220 for a crank replacement, figures that seem disproportionate to the work purportedly carried out.
Furthermore, the quality of the repair work was demonstrably poor. My bicycle was returned exhibiting new issues that were not present when it was initially brought in for service. This suggests a lack of competence or care during the repair process.
Upon requesting a detailed breakdown of the repairs undertaken, including the individual costs of parts and labor, my request was denied. This refusal to provide a transparent invoice is unacceptable and raises concerns about the legitimacy of the charges.
In conclusion, I cannot recommend Alexis Bike Repairs. The combination of inflated and seemingly arbitrary pricing, substandard repair work, and a refusal to provide a detailed invoice constitutes a highly unsatisfactory customer experience. I would advise potential customers to seek alternative service providers.
Excellent service as usual form Alexis. Complete new chain cassette and cable fitted on bike no 1 for £85. Then puncture on bike no 2. I bought an inner tube and blew it trying to fit it. Alexis replaced it and fixed it up in less than minute - for a fiver. Lucky to have such a helpful place nearby in Chapel Market
ResponderEliminar